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onebutton's avatar User  onebutton  (Opens a pop up layer) Member Stories | ‎02-17-2017 06:40 AM

Compliment a USAA employee

I WANT TO PAY ART XXXXXX A COMPLIMENT FOR HIS EXCELLENT SERVICE.  I PURCHASED SOME BONDS AND HE QUICKLY FOUND WHAT I WAS LOOKING FOR AND COMPLETED THE TRANSACTION PROMPTLY AND PROFESSIONALLY.  i HAVEN'T HAD THIS GOOD OF SERVICE SINCE THE DAYS OF MIKE XXXXXXX AND ART XXXXXX. HANG ON TO ART XXXXXX, HE'S A WINNER!

RICHARD X XXXXXX

PS. I WAS NEVER ABLE TO FIND A LINK THAT WOULD HAVE PERMITTED ME TO SEND AN EMAIL DIRECTLY TO USAA, SINCE I DON'T USE TWITTER, FACEBOOK, ETC.

Comments
by USAA Service
‎02-17-2017 06:56 AM

Dear onebutton, 

 

Thank you very much for taking the time to share your feedback about the service you received from Art. He will be happy to hear your comments. Also, you are able to e-mail us on usaa.com. There is an online message center available for you. Thanks! 

Dear onebutton, 

 

Thank you very much for taking the time to share your feedback about the service you received from Art. He will be happy to hear your comments. Also, you are able to e-mail us on usaa.com. There is an online message center available for you. Thanks! 

Briana Hartzell USAA's avatar User  Briana Hartzell USAA Community Manager

by Community Manager
‎02-17-2017 11:20 AM

Thank you for your post Richard! I wanted to give a few more details about sending us a message directly-

After Logging on, select the arrow next to your name in the top right side corner and select Alerts and Actions:

Send a message step 1.JPG

Then Select Message USAA

Send a message step 2.JPG

 

We always welcome your posts here in Community too, so feel free to post here anytime with questions, concerns, compliments (like your post!) etc.

 

Have a wonderful day!

Thank you for your post Richard! I wanted to give a few more details about sending us a message directly-

After Logging on, select the arrow next to your name in the top right side corner and select Alerts and Actions:

Send a message step 1.JPG

Then Select Message USAA

Send a message step 2.JPG

 

We always welcome your posts here in Community too, so feel free to post here anytime with questions, concerns, compliments (like your post!) etc.

 

Have a wonderful day!

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