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You could have help yesterday...

Mar 30, 2017

HelloYesterday I called to try to reinstate my insurance that had been canceled on 3/20. The represenative told me it was in "Q st...

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USAA Social Service
Hello Tim and Liz, thank you for taking the time to share this with us. This is not the experience we want you to have ...

Homeowners Claim

Mar 30, 2017

So disappointed in the care I haven't received from USAA on my homeowners claim. Going on day 10 and still without water in my kit...

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USAA Social Service
Jlpd, This is not the type of service we want to hear about in your time of need. We apologize for the inconvenience an...

Don't include UNCATEGORIZED in My Budget?

Mar 30, 2017

Is there some way to prevent "uncategorized" transactions from showing up in the MY BUDGET tool? I rely heavily on that "category"...

Skaliwag's avatar
Skaliwag
Unfortunately I chose a title which is meaningful to me ("uncategorized") to dump all my dummy transactions, but is con...
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USAA Social Service
Hi Skaliwag - Please try calling the technical team at 1-877-632-3002 for assistance. When you're prompted, please say ...

San Diego USO Military Spouse/Partner Reset

Mar 30, 2017

On the 24th of February, USAA supported the first ever San Diego USO Military Spouse/Partner Reset. The two day-long educational event focused on equipping military spouses with the tools and education to not only survive, but to thrive the many challenges of military life.

How to Prepare to Leave the Military on Deployment

Mar 30, 2017

Career transition planning while deployed is difficult but very possible. Get your finances in order, increase savings, reduce monthly expenses, have friends and family help find opportunity, and take advantage of all available programs to create opportunity from challenge.

USAA Mobile app for iOS

Mar 30, 2017

I used to share an account with my parents on USAA and used the USAA mobile app to access that account. I recently got my own USAA...

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USAA Social Service
BlueLily, I understand you are trying to access your accounts through our mobile app. Please note, you would have your ...

SHAM - POOR SERVICE

Mar 30, 2017

CONSUMERS BEWARE - The Bill Pay service is a sham. I sent out t check for $2000.00 on March 24, 2017 for payment on March 29, 2017...

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USAA Social Service
Hi Titothedog, I can see you're upset with our Web BillPay service. We certainly don't want to lose your membership. I'...

Worse claims and disrespectful witch hunt practices by Re...

Mar 30, 2017

Report to USAA To whom it may concern, I am very heart broken and disappointed about theTreatment of claims department. Situation ...

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USAA Social Service
acheaba, Thank you for taking the time to give us feedback. I'm so sorry to see that we have not met your expectations ...

Worst Claim Settlement Of All Time

Mar 30, 2017

I must say, that so far, USAA has had the worst claim setlement service of all time and I am really starting to regreat switching ...

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USAA Social Service
Nesbitt, We're sorry to hear about your vehicle damages and the experience you're having with the claim. I asked a busi...

Car insurance

Mar 30, 2017

If my car insurance was to get cancelled how do I go about getting it reinstated?

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USAA Social Service
I recently called and left you a voice message concerning your question. I have now sent you a secure message to keep y...
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