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Welcome

Partial Tax Refund Deposit

Feb 23, 2017

I received a partial amount of 1263.82 of my tax return on Feb. 22 which was a day before the IRS said all of my refund of 7956.00...

Improving Credit Score

Feb 23, 2017

Looking to buy a house in September. Currently my credit score is around 620/630. Wife's is a little bit lower. Would it be better...

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USAA Social Service
Steve-ooohh, I applaud your effort to improve your credit score. Congratulations on paying off your cars! One of the be...

Love U.S.A.A.

Feb 22, 2017

I love U.S.A.A.

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USAA Social Service
Thanks Msmonacosmusic, ewe love our members too! ~Michelle

Run around to misinformation!

Feb 22, 2017

We have been loyal USAA customers for the past 13 years but today, I feel horribly let down after talking to a Manager in the auto...

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USAA Social Service
Califolks, Thank you for taking the time to share your experience on Member Community; however, It is never our intent ...

Roadside Assistance

Feb 22, 2017

Hi, I just purchased auto insurance thru USAA (former Army veteran), however, I wanted to know if Roadside Assistance automaticall...

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USAA Social Service
RT51, That's a great question. Our Towing & Labor coverage is an optional coverage that you will need to select. I've s...

Beaware USAA stole over $300 in fees

Feb 22, 2017

The worst banking ever, I moved all my direct deposit to Navy Federal Credit Union and USAA in a very dirty move changed my checki...

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USAA Social Service
CarlosO, this is disappointing to hear and not how we want our members to feel. Your concerns are important to us, and ...

Best customer service......as usual!!!

Feb 22, 2017

I just bought a new car and had to add to my insurance policy. I spoke with Steven tonight and I couldnt be more happy about my ex...

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USAA Social Service
Thanks for taking the time to share of your experience Scranton. I will pass your nice message along to Stevens manager...

Low balled offer on claims process

Feb 22, 2017

My wife and I have had a miserable experience in regards to our claim in particular to the claim amount. The advisor sent over the...

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USAA Social Service
DWH11, Thank you for taking the time to give us feedback. I'm so sorry to see that we have not met your expectations on...

USAA Took My Money

Feb 22, 2017

My father was in the Air Force and joined USAA back in the Sixties, I have been a member since I was 16, nearly 30 years. Like my ...

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USAA Social Service
I certainly can understand how frustrating this would be for you. I've sent a secured email to your online message cent...

Tax

Feb 22, 2017

If Irs says the money will be sent to my bank on the 23rd, when will I see it in my account?

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USAA Social Service
Hi Kela, Thanks for contacting us. We will post your tax return as soon as we receive the deposit information from the ...
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