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Mailing in Foriegn Check

Sep 24, 2016

Ok I will mail in a foreign check, but do you deposit it in my account with a fair rate?

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USAA Social Support
Hello and thank you for your inquiry. If a check is drawn on a foreign bank, this is considered a Special Foreign Colle...
Abe7's avatar
Abe7
Let me clarify: I will send a check in Hong Kong Dollars. Will you give me the real rate that it's being traded at when...

Mobile deposit

Sep 24, 2016

If my daily deposit limit is $10K, can I deposit a $9K check through mobile deposite? I do not want to mail it.

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USAA Social Support
Hello RubyC, I understand you have a deposit to make and would like to use the mobile app. Based on the information pro...

Password Policy

Sep 24, 2016

I am curious as to why USAA has a 12 character password limit for an internationl bank with many thousands of customers? In today'...

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USAA Social Support
Bif, I understand you have concerns regarding the current password limit for accessing usaa.com. Your feedback on this ...

Business Accounts

Sep 24, 2016

We have been USAA members since 1983, and until now have exclusively used USAA for our checking, savings, mortgage and insurance n...

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USAA Social Support
Hello Katzir. We certainly appreciate your membership since 1983. Congratulations on forming your LLC and your interest...

USAA debit card with chip

Sep 24, 2016

Seriously disappointed! Unable to add my card to Samsung Pay, and Android Pay! You have 30 days to remedy this, or I am moving all...

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USAA Social Support
Njp, We understand your concerns. We want an opportunity to review this matter further. Your post will be sent to a mem...

Totaled car and totaled dreams

Sep 24, 2016

I'm 33 year old 100% service connected disabled recently married combat vet. Last Wed I totaled my 2012 Chevy cruse. Well the comp...

Treated like a dog

Sep 24, 2016

So I buy a 2003 gmc yukon and get full coverage and some how I got the towing but they said I denied rental what a joke.... MY car...

Robert USAA's avatar
Robert USAA
Duus16, Thank you for reaching out in Member Community. I have asked a claims specialist to review your concerns furthe...

Renting Out My Second Home

Sep 24, 2016

When I retired from the military in 2005 there was a delay in my second career. So I found a temp job and stayed in the area. We c...

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USAA Social Support
Plugs01. I can understand how stressful this situation has been. As part of your membership, we do offer Financial Advi...

Address change

Sep 24, 2016

Hello, IV done a change off address through the post office but haven't received my cards. *address removed for privacy*

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USAA Social Support
Hello Kandi8 if you are only a Authorized User on the credit card account and not an account holder/owner then as a aut...

Insurance

Sep 24, 2016

Thank you USAA for helping me understand my insurance billing and for providing tools for me to use on my own. In this great big w...

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USAA Social Support
Thank you for the nice message ThePainter. If you have any questions or concerns, please let us know. Enjoy your weeken...
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