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Pay

Jun 29, 2017

When will my direct deposit show on my account it's normally there before 6 cst

JAIX's avatar
JAIX
Im running thru the same problem, stuck in a different country and waitin for deposit to come in and pay my ticket home...
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USAA Social Service
Usaft, I understand that you are expecting a direct deposit today. We process direct deposits over a period of 24 hours...

Order of Processing

Jun 29, 2017

I do not understand the logic behind you all's order in processing transactions. Why do you process deposits after debits and chec...

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USAA Social Service
Phyllis N, Thank you for your inquiry and I will be happy to provide some additional information. Please know that USAA...

Debit card

Jun 28, 2017

I recently opened up an account and was wondering how do I get a debit card and get my account and routing number so I can have my...

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USAA Social Service
Bhunkster, I'm happy to address your banking questions. I'll be reaching out to you shortly. ~Darcy

Contact Information for anyone in charge of caring about ...

Jun 28, 2017

I've been a loyal customer for 20 years but I've been getting the run around for the past three months regarding my truck fire cla...

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USAA Social Service
VolsFan0899, the service you describe in your post is concerning and not something we want for our members especially d...

Uber & New York

Jun 28, 2017

Is Gap Protection available in New York State now that they have authorized Uber throughout the state? If so, how much is it? If n...

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USAA Social Service
wwrv1, thank you for your question. Ride Share Gap Protection coverage is not available in New York at this time. Pleas...

Address

Jun 28, 2017

Please provide a manager's name and address for delivery of a certified letter regarding a total auto loss claim. The standard rev...

Banking Accounts Beneficiary Designations

Jun 28, 2017

USAA, for some unknown reason, makes changing a beneficiary on banking accounts a mystery. Nobody at USAA seems to know the rules ...

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USAA Social Service
jww, I have received your message and concerns and will forward to a subject matter expert to reach out to you. ~ Lori

Navy Appreciation Day with the San Diego Padres

Jun 28, 2017

I admit, my baseball fan status is more centered around peanuts and hot dogs than the actual game- but this week the San Diego Pad...

NEED BUSINESS CHECKING

Jun 28, 2017

I'm very dissapointed to hear USAA does not offer business banking. I literally have my whole life through USAA, well about to be ...

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USAA Social Service
PBCLE, Thank you for your loyal membership. Unfortunately we do not have bank accounts for business needs. Have a great...

6 Keys To Having a Great First Duty Assignment

Jun 28, 2017

Arriving at your first duty station is incredibly exciting. By listening, by learning, and by maintaining your personal and professional ethics, you will be able to take advantage of all that your unit and your base has to offer. Don’t forget to have fun!

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