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Deposit @ Mobile check deposited twice?

Jan 22, 2017

I deposited a few checks via my phone tonight. One ended up being one that I'd deposited previously and forgotten to write on "dep...

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USAA Social Service
Hi, Hijiki. Thanks for reaching out. This is a great question. Our system will typically pick up on the duplicate depos...

No debit card

Jan 22, 2017

I opened a checking and savings account roughly a month ago and I have no way of using the money in my account because I have not ...

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USAA Social Service
Hi, Jamesray! Thanks for your post. I'm sorry to see you haven't received a debit card yet. I've initiated a secure mes...

Bad car loan deal

Jan 22, 2017

I was interested in a car that was listed on the USAA Car Buying Service. I went to the dealership to test drive the vehicle. Then...

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USAA Social Service
Hi, Jayyyy. We appreciate you taking the time to post in our member community. This sounds like a frustrating situation...

Statement Plus+++

Jan 22, 2017

USSA IS THE WORST COMPANY I DO BUSINESS WITH. i AM PAYING OFF, BUT FIRST NEED TO GET REFUNDS OF OVER $1000 THAT WAS CHARGED.

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USAA Social Service
GeneY, I'm sorry this has been your experience. If you would like to have someone reach out to you, please respond with...

Increase

Jan 22, 2017

I just looked at ny renewal and not only are my rates increased... but nearly doubled. I have been a customer for nearly 10 years ...

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USAA Social Service
Cjohns1, I would be happy to have a subject matter expert review your policy if you'd like. If so, what is the best tim...

Product name change

Jan 22, 2017

This morning I notice that you changed the name of your checking accounts from secure to classic. What prompted this change ? Are ...

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USAA Social Service
batman23 - We are changing the name of our secure checking account to classic checking accounts. There are no changes t...

Are USAA debit cards supposed to work in Finland?

Jan 21, 2017

The new USAA chip debit card does not appear to be accepted at the Finnish "Otto" ATMs. Rejected in either the non-chipped or chip...

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USAA Social Service
Hi there Traveler11. We know how important it is to have access to your debit card. We did have some issues with some m...

Fraud

Jan 21, 2017

I too received a fraudulent email from someone caiming to be USAA stating my account has been locked. Be aware people and to NOT c...

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USAA Social Service
Hi DeidreD - You are correct. If you receive an email you suspect is fraudulent or a phishing attempt, please do not cl...

Fraudulent email

Jan 21, 2017

I received a fraudulent email that wanted me to sign in and update my password etc...it was from baby1@ucomm.edu however I cannot ...

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USAA Social Service
MissAlabma, thank you for contacting us regarding the questionable email you received. We use a personalized USAA Secur...

Health insurance question

Jan 21, 2017

If I get health insurance through USAA. Can I view my information on my app? Like my medical ID card and things of that nature?

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DRM347
Yes
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USAA Social Service
Bb12, I understand you may be interested in health insurance through USAA and would like information on data that will ...
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