We signed up for ADT through USAA for our new house.  So the tech that installed the system was great.  He set the exit delay timer for 2 minutes.  We would like to change it to a more reasonable time, so I called ADT today.  Spent 10 minutes on hold, then talked to a real person, who transfered me to someoen else.  ADT can change the ecit delay, but woudl have to send out a tech at $150, for the first 30 minutes!  I am sorry, $150 to push the buttons and change the timer form 2 minutes  to whatever, is ASSININE!


We'd like to look into this to see if there's anyway we can help. At the very least, we can make sure your feedback is forwarded for consideration. Please send a message here and we'll be in touch soon.