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We signed up for ADT through USAA for our new house. So the tech that installed the system was great. He set the exit delay timer for 2 minutes. We would like to change it to a more reasonable time, so I called ADT today. Spent 10 minutes on hold, then talked to a real person, who transfered me to someoen else. ADT can change the ecit delay, but woudl have to send out a tech at $150, for the first 30 minutes! I am sorry, $150 to push the buttons and change the timer form 2 minutes to whatever, is ASSININE!