I was TDY when my mother passed away. I immediately flew home and my sisters and I began the task of arranging her funeral and burial.
Her papers were in disarray and none of us had the amount of money available for her services. I was able to contact USAA, and work a loan to pay for her services within a day.
The care, compassion and sense of urgency the loan department displayed was incredible. It was a huge weight lifted of all of us.
Thank you, USAA!
