Both me and my husband have our accounts, auto loans and insurance through USAA and I couldn't be happier. I have never experienced the customer service that I do with USAA with any other company. They are almost always able to resolve my problem, are courteous and friendly and I don't cringe at the thought of calling. The Web site is also so convenient and informative that I find myself browsing through it even when I'm not doing any sort of banking. Thank you so much for all you do and keep it up!