My husband had praised USAA for years for their great service. We called upon their services numerous times over years. He passed away suddenly and unexpectedly near the end of last year. I was totally lost. I called USAA to assist me in finding out what accounts we had and what I needed to do to change our accounts over. They were FANTASTIC and made the process so much easier than other banks or companies I had to deal with during this sad period. THANK YOU for your great service and CARING about your customers/clients!!!