I am a military spouse of an active duty army nco. I am very disappointed in thus bank and the way spouses are treated. When we call in, we get no "thank you for servicing ma'am," or polite talk as they give my husband. Also, I filed fraud against transactions. Its been a month. Still no credit!!! No one has called me to discuss the matter. I was held at gun point with my kids present and my purse was stolen. My kids christmas is ruined.