Contributor

Very, very dissapointed with how USAA handled my finances!

Authorized a large sum of money to be transferred to my Navy Federal account, result: USAA authorized Navy Federal to withdraw TWICE as much as what I authorized!

I don't understand how can another financial institution be allowed to withdraw more than what I authorized USAA to released???

USAA should have declined any amount more than what I have authorized.

Is this how you take care of your member???

1 REPLY

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The institutions don't do much without authorization from the customer. Did u authorize the transfer FROM USAA or Navy Federal? The issue may be with Navy Federal