I've had usaa for 4yrs as of this month. I have my auto loans, renters insurance, and auto insurance through usaa and never had an issue up until lately. 6montha ago I updated my policy after a PCS and come to find out, it was never updated with the new address. I've had issues with miscommunication, one representative who gave me 1 answer and having to call back a week later and receiving a different answer. My tv repair isn't going to be covered under my insurance. Usaa has lost me a valuable customer.
