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Contributor
I've had usaa for 4yrs as of this month. I have my auto loans, renters insurance, and auto insurance through usaa and never had an issue up until lately. 6montha ago I updated my policy after a PCS and come to find out, it was never updated with the new address. I've had issues with miscommunication, one representative who gave me 1 answer and having to call back a week later and receiving a different answer. My tv repair isn't going to be covered under my insurance. Usaa has lost me a valuable customer.

3 REPLIES

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Tv repair?
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Did I miss something, was the tv broken by an intruder? Was it covered by your renters insurance? Sorry, but not enough information to get my sympathy.
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Exactly. No sympathy for this one