USAA only reamining members complain and complain

[ImDone]

But will never be heard.

As the web site continues to deteriorate in form. function and features USAA continues makign the login process even more burdensome and annoying.

I no longer recommend USAA -- rather I direct people away from it actively because it is very clear that USAA just doesn't care.

[USAA Social Service]

Morning @ImDone, thank you for sharing your feedback with us today. I am sharing with the appropriate area, we always value feedback from members like yourself who assist us with bettering the member experience in the future. Have a better day. -Emily 

[Rob L1]

There is no need to copy and paste this canned response all over the community threads.  It would however be amazing if some real improvements were actually attached to the members' feedback.