USAA notified me of suspicious purchasing activities charged to my account acquiring expensive airline tickets in Brazil, some thousands of miles from my home in NY. USAA closed the door on the criminals, refunded my charges, and preserved my good credit. Within a few days I was issued a new card. I was very pleased with the performance of the professionals at USAA. They acted quickly, and communicated thoroughly. By doing this they were able to put my mind at ease during a very stressful period of uncertainty with my finances.


We've had similar experiences. My spouse and kid could not believe the differences in cost and service that we enjoy with USAA.