Interesting that people have stories of problems that they are having with USAA mortgage. I have had a completely different experience from the stories of disappointment and delays. I submitted my load application in April. Had a couple of follow up conversations about my application. By the time I settled on a home, USAA had me pre-approved and I closed in early June without an issue. USAA even wired funds for me, since I forgot to bring my checkbook to the closing. A+ Service.
Wish everyone had the same positive experience that I've had with USAA.