Does anyone else get a $25 charge for - not having a payment returned? Multiple occassions I have come close with maybe $0.50 left, but I live on a tight budget. Only to turn around and find -$25.50 for ACH Insufficient when there truly was enough.


Generally speaking, you should not be assessed a fee if your account did not overdraft. A member of our banking team will be glad to review your account and determine why you were charged. Please give us a call at 1-800-531-8722 to speak with a representative. If you prefer, you can send a message using this link  and we will contact you.