After my divorce I stayed with the company and have all my important insurance matters with USAA. A few days ago I needed to use a towtruck, which was the first time in almost 10 years I needed to be towed. I was in complete disbelief how prompt and professional my phonecall was handled. It was amazing how fast the whole "problem" was handled to the point it didn't even feel like a problem anymore. I was even updated on where my car was throughout the whole process. The lady on the phone answered right away, explained the process to me easily to understand and within very few minutes the towing company called me back and told me they will be there in 10 minutes. Wow!! I can't thank USAA enough for being the great company that you are.