Thank you USAA for giving me plenty of time for reflection

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New Member
As I waited on hold for over an hour and a half to effect a wire transfer with USAA, I had plently of time for self reflection and the added pluss of increasing the size of my bladder. With most banks you never get this kind of time while you wait to do a simple banking function. Only USAA goes above and beyond to ensure you have this additional time to listen to seasonal Holiday music only interupted by the ocassional "Sorry for the Delay" message. So I want to give a BIG Shout out to USAA for giving me some much needed down time during my day.