I just saw one of your commercials. It made me think about how great of a company you are. I'm not very old, but in my 28 years, I have never met such a company so bent on displaying excellent customer service. I've been a customer for 10 years or so and in those 10 years you have paid for 2 carseats for the new additions to my family. You have given me financial advice, an extra surprise every Christmas, and even offered to pay ATM fees.  You have seen me through financial crisis and worked with me when I couldn't pay my bill. All the while doing it with a smile and an apology like it was your fault.  This company, USAA, has the best customer service I have ever come across. I recommend you to everyone I can. If every business had just a fraction of your customer service then there would be a lot of successful companies. Thank you for everything. You have a customer for life.