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I JUST WANT TO THANK USAA FOR BEING SO HELPFUL AND PLEASANT WHEN I CALL TO SPEAK TO A REPRESENTATIVE. I HAVE RECOMMENDED USAA TO MY FRIENDS AND FAMILY AND HAVE HAD THEM RESPOND TO ME HOW "KIND" EVERY ONE IS WHEN TALKING TO THEM. KEEP UP THE GOOD WORK. GO USAA! & WE LOVE OUR MILITARY. THANK YOU. MRS. CAS W. DONNELL