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Somehow or another my credit card was used causing fraud to my account. Among other things that happen to my credit card accounts. I was treated immediately like an Emergencey room USAA went to work on the charges and investigation. I noticed my acocunt becoming upside down in my great worry and despair I went sent over to a dept. were Luara took care of me, promised she would monitor my account and even called me back to follow up on an issue. Thank you Laura for making the difference when I woke the next morning and check my account and I knew Laura and God must have been working together because my account begun to look much better. USAA treated me like family. Thank YOU USAA>