Recently, my wife's car was stolen from in front of our condo. Woke up one morning to find her car gone. No signs of breaking and entering. Called tow company to see if it was towed. No dice. Reported car missing to local police. This happened on a Friday night and when I called USAA, was given automated message that no one works on the weekends. Filled a online claim report and was told my claim would be assigned and reviewed the following week by a USAA agent.