Still on hold...

[Cgardner]

The music they play while they park you on hold for 20 minutes really needs to change. No music would be great while I try to get my own work completed while waiting to speak to a customer service rep

[SARGENT G]

I agree wholeheartedly or at least some Metallica or something mellow like Bob Marley but not the fall asleep escalader music lol

[VS24GOOSE]

That's because they have to make sure they discomfort everyone equally. Something no one wants to listen to.