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I called in to adjust my Auto Policy. When the first representative heard that I was changing it due to separation / divorce she immediately transferred me to a Specialist in that area. The Specialist, in just 10 minutes, helped me change 2 Vehicle Policies, my ATV policy, Valuables Policy, and Renters Insurance. She explained what my soon to be ex-wife was no longer able to covered under and even offered to set her up her own accounts so that she can have awesome USAA coverage still. Saved me a bunch of money, time, pain dealing with the ex! I love USAA.