After having USAA auto insurance for less than two weeks, my car's battery died. After trying to jump it ourselves and getting frustrated, I thought "Wait, I have roadside assistance with USAA". I called the 800 number and was immediately transferred to someone that took my information and went above and beyond to have someone called to come and tow my car. (Which - from the beginning of the phone call until someone arrived was less than 30 minutes!) She was more than helpful and friendly and very understanding! I cannot say enough words to describe the most awesome customer service I have ever had. To say the least, I am impressed and will encourage others to contact USAA with their auto, banking and financial needs.