I have been with USAA for approximately 27 years and have NEVER had a problem. Always easy to speak to representative (in the United States). And always very helpful. I have a mortgage, checking, savings, retirement, auto and home owners insurance thru USAA . And they rock.
& You will see that flourish 2 if you stay with them.. Definitely an Institution that supports Military financial success... & can benefit you & your offspring in ways you can't understand untill you get in a tight spot & they support you thru it... an appreciative USAA member since 2000'., Cat from Mammoth Lakes CA.