I have been a USAA member for many years now. Anytime I have contacted Customer Service for assistance with my accounts their responses have been nothing short of stellar. From claims, to billing questions, to auto refinance USAA's knowledgeable customer service staff answers my questions promptly and in a very professional manner. All the reps I have dealt with are always courteous and responsive to my concerns. Thank you for the continued great service over the years and I look forward to the next time I am in need of yours services. Great job, keep up the outstanding work.