We are moving to be closer to our children & grandchildren. Nicole did an outstanding job in making the right changes to both our home owner & vehicle polices. She was very professional & helpful.
All I can say is Lori Miller (USAA Rep) is awesome!!!!! Long story short there was a mistake on my vehicle insurance account and when one Rep created HUGE frustration (which I will admit is rare) Lori actually took the time to find out the problem and had the situatin resolved quickly. I should mention she has awesome people skills! I was extremely frustrated but her customer service skills kept me from being rude. So thank you USAA for Lori Miller she is a true asset to your team!
