Well I just wrote this long story about how USAA made me much happier today but I don't see it on the newsfeed :( so I guess I incurred an error. But basically I said that there are a few bad apples working at usaa and at the beginning of my auto ins claim I was unfortunate to get one of them. Today, however, I decided to not talk to original adjuster because one she didn't answer like always and two she never returns my call when I leave a message. I'm so thankful I talked to this other guy because he fixed everything in one call with information I had from the beginning and was told was not needed! So now I'm getting my deductible refunded just in time for Holidays and I am so happy! Thank you for the great employees you have who know their job inside and out. I just wish I would have had him from the beginning because then I probably wouldn't have had to wait almost 2 months for $500 that I really couldn't afford to be out in the first place. Now if I could just get a great employee to help me with the holds I keep get placed on my paycheck deposits.
