I first became aware of USAA during the last months of my father's life. I was so impressed with the patience shown him over the phone and their help to me in getting my signature on his checking account to pay his bills. Next it was as a widow dealing with a break in at my home and theft. USAA sent a contractor immediately and built a new door frame and replaced my back door with a new one. They even worked on the glass door and made it more secure. If USAA ever needs an old woman to do a free commercial, I am your person.