KUDOS: Mortgage Provider USAA / DMI Provides Outstanding Support

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Prestigious Contributor

I called my Mortgage Provider USAA / DMI today to ask question about making a monthly mortgage payment and received OUTSTANDING SUPPORT.

The USAA Mortgage Provider Representative, Cullen, was very professional, courteous, and answered all my questions.

  • In addition I asked about "Paperless Billing Option" (currently not provided) for my Mortgage Provider USAA / DMI.

    Cullen told me they are working on implementing this sometime in near future but could not provide me with a firm date of when they will start Paperless Billing.

All in all, I am happy with USAA. Thanks for listening to your Members.