I called my Mortgage Provider USAA / DMI today to ask question about making a monthly mortgage payment and received OUTSTANDING SUPPORT.
The USAA Mortgage Provider Representative, Cullen, was very professional, courteous, and answered all my questions.
- In addition I asked about "Paperless Billing Option" (currently not provided) for my Mortgage Provider USAA / DMI.
Cullen told me they are working on implementing this sometime in near future but could not provide me with a firm date of when they will start Paperless Billing.
All in all, I am happy with USAA. Thanks for listening to your Members.
