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I have been a member of USAA for 12 years. I was raised an Air Force brat and always heard my parents raving about how USAA always helped them. They helped me start my very first credit card and savings account at the age of 16. Now, at 25, I am married to an Army soldier and constantly on the move. USAA has been there to provide help when i needed roadside assistance (I had a tow truck in 20 minutes!), refunded for an unauthorized charge on my account, incredible insurance rates, and even offered advice and help when my husband was deployed to Afghanistan for a year. I was also amazed when their cell phone ap had the ability to send a photo of a check and deposited it immediately. Thanks for the genuine care and support of our families, USAA! I have ALWAYS been beyond satisfied!