Thank You USAA for the amazingly quick, painless and efficient way you handled unauthorized charges to our account!! We had NO idea that such a thing would really happen in rural Wyoming. It was very stressful, however not near as bad as it would have been if USAA had not called us within 24 hours of the charges being made. USAA took care of the issue, refunded our account and put us at ease within 4 working days. My family is very grateful to USAA and the services this wonderful bank provides.