USAA is so frustrating to me and I live in a town where they are located. Their technology messes up all of the time. Every bank has mobile deposits and they actually work. Every bank is easier to access with fewer fees and better products. We have been a member for 8 years and I think it is time to change.
At the moment, I am so annoyed with trying to activate a credit card that I can't seem to get to go through. I am so annoyed with the mobile deposit that NEVER works. I have tried to deposit 4 checks this week. None of them are going through because they cannot read the numbers. I used the same phone to deposit into my other bank and it worked the first time.
Don't get the hype of this joke of a bank.
Member since 1990. Banking, Insurance, Investments. ALWAYS very satisfied. When Typhoon Omar hit Guam in 1992, they had people on the ground there in 2-3 days, writing checks. Got one myself. Lived in Europe, Asia, several States. I always get to talk to a friendly, well-trained PERSON when I need assistance. No complaints at all.