My brother recommended USAA to us when we were married (1966) and we have been members ever since.
My brother's house and that of my nephew were caught in Hurricane Andrew and we were amazed at the assistance given by USAA in the aftermath of that storm. But even more comforting was the assistance I received when my brother passed away. They provided detailed assistance with insurance, life, home & auto, and were with me every step of the way.
When our daughter married, her husband was shocked at the price difference in auto insurance and they have been members for the past 18 years! Our other daughter served in the Army herself and has been a member for 12 years.
We are very grateful for the security & peace of mind USAA affords us! USAA is definitely a part of OUR family!