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Contributor

I have been a USAA customer for over 10 years and over the last four months I have had more issues with my credit card payment been on hold for 10 days before being applied but my insurance payment that comes out of the same account from USAA is withdrawn the same day.  When I call to find out why this is happening no one can tell the reason but says we will apply the payment but I can't see if there will be a 10 day hold or not.  How can you work for a bank and not know if there will be a hold on a customers account.  I am very disappointed with theis service.

1 REPLY

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I have been having a huge issue as well...my payment is not coming out as what I have specified. Or it will come out in 2 payments. I haven't called about this yet but intend to!