I have been with USAA for over 10 years and have paid off two auto loans (working on the third), have all my insurance policies, checking, savings and a credit card with them. In all the time that I have been with USAA, I have NEVER had a bad experience with any of their customer service employees.
I have requestedlast minute information while in line at a dealership, or the court house and received super fast and accurate information every single time. USAA lives up to their mission to support military personnel and provide excellent customer service. USAA takes care of me and my family and have been for over 10 years. I trust USAA and know that when I need something they are just a click or call away. I can't thank USAA enough for all that they have done to make my life easier!