Got commissioned from HM1 to Ensign, Medical Service Corps, USN in 1968 and immediately joined USAA. (It was not open to enlisted back then.) Had a great experience in the early 70's, after a hurricane in CT resulted in loss of electricity. USAA sent an appraiser without being asked. Paid us for some lost frozen food, even tho we didn't meet the deductible!
Been a member now for 45 years, with no accidents and no claims. But, just recently I backed in to a pine tree during blizzard conditions, causing serious damage to the rear of my car. Just filled out a claim (the first!) on the USAA website. Very easy and thorough - well designed. Proud to show my USAA decal.
Talk about loyalty, 45 years is longer than I've been alive! Thank you so must for trusting us for almost half a century. I'm sorry to hear about your accident, but am thrilled to hear we made the process easy for you. We truly appreciate your membership and are proud to serve you.