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Contributor
I have been a member for more than half my life. I have been amazed how well USAA has taken care of me through the years. I felt that USAA took care of me almost like family. Now it is a lot bigger and more diverse, but I have "met" a lot of caring people by phone, and I still feel well taken care of. (shouldn't end a sentence with a preposition!)

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Forty Five year member. "DITTO"