I have been a grateful member of USAA since I was 15.
During my MBA I was studying on exchange in Thailand. I realized that my debit card (My only source of cash in Asia) would expire in a few days. After frantically messaging USAA, they expedited a debit card to me in FOUR DAYS in Bangkok. Out of the 20 students on exchange, each person ended up losing a debit or credit card, and USAA was the only bank able to replace a card in a timely manner.
I love that USAA waits while transfering a call and that USAA was the first company with an iPhone check deposit.
Thank you for your service!!