I LOVE USAA!! I recently moved to a new hosue and it was so refreshing to being to call and have one person able to update my address on all my account (checking, savings, credit carts, mortgage, car insurance, mutual funds...etc). If they are not able to help with a particular question, they transfer you right over to the correct person. I spend less time tracking down customer service numbers for various policys and companies by having all of life's policies and banking with USAA. I have more time to spend elsewhere doing the things I want!