Last night I tried to contact USAA's roadside assistance and was very lucky that I didn't have to depend on them. I tried for almost two hours to contact someone to tow my car. I got nothing but a recording a awful hold music!! I've never been let down by USAA like this before. I guess everybody is feeling the money crunch. Luckily I wasn't in a situation where I didn't have other assistance. I will be letting someone know if I can ever get them on the phone.