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Contributor

My husband and I helped my daughter look for a home because her husband was stationed in Ft. Irwin and they were on there way back to Ft. Campbell.  Her realtor advised her not to seek financing with USAA because they take a long time to approve a loan.  I advised my daughter to go with USAA, because I trusted them.  They submitted their loan almost 60 days ago and it is still not approved and they are suppose to close tomorrow.   They were preapproved, provided all the documentation requested, even though some of it was redundant, and still no final answer.  Paperwork is still with underwriter.  Hear me people USAA is very incompetent when it comes to home loans.  GO SOMEWHERE ELSE!!