We have not been with USAA very long, but we will be! Both my husband and I have banked with other places before and there were always shady things going on that made us feel tricked into losing money. With USAA, when you check your balance you can trust the #'s you see, and that goes a long way for peace of mind. And, being 'digital dorks' like we are, the fact that you can do just about anything you need to online is AWESOME! Keep up the great work, USAA, we're glad we chose to move our banking to you guys!