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Contributor
Is anyone else having this issue. I've read they are making changes but I should still be able to see my accounts even if I can't actively use them at the moment. When I call, even the rep has a hard time finding it and then says I should be able to access it afterwards and I still can't. This is only one of the things I've been unhappy with lately. USAA service as a whole has been on the downfall for awhile now from my experience.

2 REPLIES

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That's the reason I closed my B/I acct with USAA & moved to Scottrade. They were chargin me $70/trans for penny stocks!!!!!  Not the dream that those few officers had back when they started USAA!!! 

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Yep they failed to manage my expectations.  Brokerage Accounts are suppose to be up as of 5:00am and magin accounts tomorrow.  I still cant get in my brokerage account over an hour into trading.  I could call in to trade, but hey it is 2014.