I have been a memeber since I was a kid, but never thought to take advantage of what the membership had to offer. For over 18 years I had been a loyal customer to 'another bank'. After weeks of urging from a good friend I finally decided to switch over, figuring all banks were created equal. USAA is not a bank, it is a support system. You know that old saying, "You never know what you have until you lose it"? Well I never knew I had wasted 18 years of my financial life with 'the other guys' until I had USAA. I feel like my world and my future are at my fingertips. I thank you and my family thanks you!