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Hard L - Sorry to hear you are having difficulty. There are currently no known issues. Please call our technical team for help at 877-632-3002 and say "technical support" at the prompt. Thanks, Jason
Hard L:
You definitely need to call USAA and ask for website assistance. If you have an iPhone, computer (MAC or WINDOWS), or Android device that is newer then 5 years old you should have no problem accessing the USAA website.
Best regards,
Eric A. Nicolaus
45 year member