Account locked

Can anyone tell me why my new account was locked
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I have no idea who would do this. There was just me another who know about this. He told me about this program. Notified me regarding this acct. Believe me I want to know.

why is my account lock 

@MALA17533, I regret to hear your account has been locked. Due to security restrictions we are unable to discuss account detail information via social media. Please give us a call at 800-531-8722 or contact our website customer support at 877-632-3003. We will be happy to review the account to determine the reason the account has been locked. Thank you. - Robyn

@towe94532, I understand your account has been locked. For security reasons we are unable to review your account status. Please contact us at 1-800-531-8722 for further assistance. Thank you.- Rhonda 

Try and call and be on hold for half an hour

I understand the seriousness of the situation. I have located your information and will engage a specialist to review the details. Thank you for speaking up today. - Jason