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I have had ADT for about 6 months. It never works, had technician here several times. They fix one thing and break something else.
Complete waste of money, I'm stuck paying for the next 1.5 years for a system that provides NO PROTECTION whatsoever. Complete waste of time and money!
Caveat emptor!
I've had mine for 17 years. Never had an issue. I guess sometimes you get a lemon.
Have been using ADT because it is a USAA recommended product.
Totally satisfied.
Service Rep shows up to help this technically challenged customer - no mysterious charges over the past three years.