A Wonderful experience to work with real compassionate people

I have been a member of USAA for over 36 years and I wanted to take the time instead of answering a survey to express my appreciation for Rhonda my credit card service agent. Rhonda is from the San Antonio center I think but she took the time to fully explain how I could take advantage of exercising interest rate offers from USAA on their credit card program. Our conversation involved looking at my whole USAA profile and analyzing the optimal benefit for my financial position. It goes without saying that not only was Rhonda knowledgeable but she was highly professional in her delivery of which I am thankful. I can honestly say my experience at USAA has always been wonderful in 36 years through up and doown times but this time was over the "top".


Thank you for being the company you are,



Proud USAA member