2005 wasn't a good year. It started with open heart surgery, replacing two cars, our son having an industrial accident, and then our house being hit by lightning and burning to the ground, all within 8 months. Talk about life stressors! But USAA stood by us. Within 24 hours of our house being lit up, two friendly USAA adjustors were on the job getting us back on our feet. And although Hurricane Katrina hit the Gulf Coast 3 weeks later and our claim was stalled while adjusters headed south, it wasn't sidelined. It took some time to rebuild, but Chalice from USAA stuck with us, and we were made whole. Now, 8 years later, we are still solid USAA customers and enjoy every minute of our home, built with love with the help of USAA. Thanks USAA! Members for life!