The customer service has really gone downhill, it used to be great, but I think they have had a lot of turnover of personnel recently. I thought the whole point of scanned deposits was that they hit your account faster, I don't use it but some of my younger friends do because they supposedly have faster access to the funds.
Well, not to start an argument, (member for 40+ years), service is not nearly what is was in the past. Seem more concerned with adding members and increasing advertising budget that with customer service. When I joined, they never advertised, and were open only to officers. Membership increases, service declines (drastically)
tim tim, i come to this site every time i have to log on to deal with these clowns, as i still have an open matter i have battled them on for 3 months now. if you had any real net worth, you would realize transferring multiple banking, investment, and insurance lines isnt done in 24 hours. as for the "immature" comment ill let that go and tell you to pull the covers over your head and go back to sleep about what is really going on at usaa. hope you get out before you find out the hard way like myself, and more than half of the people on this board.