3rd generation, 60 years, now massive disappointment

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Occasional Contributor

I've always been the biggest USAA fan in my decades with its services. My grandfather got me my USAA account 23 years ago. When I had some terrible service over the last couple weeks, I decided to use the star community rating boxes on the website to share this. And ... they're gone.

 

So disappointed.

 

Jody

2 REPLIES

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By the way, the USAA website auto-message system made me delete 4 drafts of this post.

 

It censored phrases such as

  • "I just had the worst service I have gotten from USAA in 23 years" and
  • (another one it is censoring again)

The above information needs to be on this forum because it's important to legacy clients in a deeper way.

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You are right, they won't let you write what you want to say.  Ms RBM